API Reference

Get a list of all tickets.

get
https://cti.example.com/api/v2/tickets

Required permissions

  • read tickets

Optional permissions

  • read ticket-comments To access the comments associated to a ticket

  • read entities To access the entities attached to a ticket

  • read users To access the users associated to a ticket

  • read workspaces To access the workspaces a ticket is attached to

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Query Params
int32
≥ 1

Maximum number of items to be returned

int32
≥ 0

Return results starting from the specified (zero-based) index

string

Comma-separated list of fields to sort on. Prefix a field with the minus "-" sign if you intend to apply descending sorting to it

string

Filter by ticket name

string

Filter by ticket description

string

Filter by ticket status

filter[entities]
array of strings

Filter by entity IDs

filter[entities]
Responses

Updated 5 months ago

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Response
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application/json

Updated 5 months ago